PlotBox: AI Obituary Assistant for Funeral Homes

17 June 2024: PlotBox unveils new AI-assisted obituary writer as the newest addition to its best-in-class funeral home software solution.

Accessed from within PlotBox’s case management module, the AI Obituary Assistant enables the automatic generation of personalised obituaries based on prompts about the loved one, with options to incorporate meaningful quotes and other information.

It also uses information on the deceased previously entered into PlotBox, such as relationships - for example, spouse or children, as well as booked service information in to help create the most comprehensive obituary possible.

It then provides the ability to refine and recraft, helping to create a specially tailored and meaningful obituary.

PlotBox Co-founder and CEO Sean McAllister said,

“We are proud to be able to bring the AI Obituary Assistant to our growing number of funeral home customers.

At PlotBox, we are deeply committed to the responsible use of AI technology in enhancing our services, while respecting the sensitivity required for the deathcare and funeral industry. 

We see AI transforming deathcare management by introducing greater efficiency and offering new ways to support families during their times of need.

That’s why we continue to embed many AI capabilities within PlotBox and have created a strong roadmap to utilise the many benefits it can provide within the solution as a whole.”

PlotBox Co-founder and CCO Leona McAllister explains how the Obituary Assistant harnesses the power of technology to enhance empathetic care,

“An obituary is so much more than the notification of death - it’s the story of a life - a personal, lasting tribute.

With so many important decisions to be made at such a challenging time, composing an obituary  that fully captures what a family wants it to, understandably, does not always come easily.

The Obituary Assistant has been designed to alleviate some of that burden for the family, while allowing funeral professionals to focus on caring for them.

And as Sean said, this underpins our approach to the use of AI across our products and services - rather than replacing that all-important person-to-person human touch, the two can work in harmony to harness the strengths of both.

And this is only the beginning for the AI Obituary Assistant; cemeteries and crematoria can have access when upgrading to the cases module, and we are developing cross-functionality with our EverAfter digital engagement platform, allowing for obituaries to be displayed online alongside a range of digital materials such as memorial cards and photographs.”

To learn more about PlotBox’s funeral home software visit:

https://plotbox.com/combo-cemetery-software

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