Frequently asked questions. 

PlotBox cemetery management software is a full, cloud-based system helping cemeteries, crematories, and funeral homes operate to world-class standards.

Our intuitive, easy-to-use platform seamlessly integrates all essential deathcare management functions into one place.

This enables customers to serve better, save time, increase revenue, reduce risk – and sustain long-term growth.

PlotBox was the first solution to combine digital cemetery mapping with software. This connected physical locations with business systems, allowing cemetery operators to better understand their inventory.

Cemetery software solutions can sometimes look and sound very similar. However, there are often many differences. You want a good quality solution for your needs and we encourage buyers to dig deep with each vendor.

Ask important questions about:

• Inventory management
• Burial records
• Finance processes
• Support
• Road map
• Security
• Data protection
• Risk management
• ROI 

We provide a range of packages that suit all types and all sizes of cemetery, crematory or combo / multi-facility funeral home operators.

Start anywhere, go anywhere

From the essentials of deathcare management (with the option of scaling up) to packages suitable for enterprise customers with more complex needs, you’ll find what you’re looking for with PlotBox.

Our process is designed to ensure that we understand what your needs are and that you’re happy that the solution delivers exactly what you need it to. To learn more, contact us here.

Yes, we’d love to show you exactly what PlotBox can do for you.

If digital transformation is on your agenda and you’re looking for a new cemetery software solution, we’d love to understand how we can meet your needs.

To arrange a demo, contact us:

• Here for US
• Here for UK and Ireland
• Here for APAC

You can also email us at: info@plotbox.com

Or telephone us at

• US: +1 857 301-7810 
• UK: +44 28 2582 1005
• AUS: +61 2 7228 7971
• NZ: +64 9870 8930

The length of time for an implementation will depend on a number of factors, including the size and complexity of your organization and your data, whether you require digital cemetery mapping and onsite data verification across multiple sites.

We’ll carry out a business process discovery to get an understanding of your current processes, followed by a process alignment that is essentially translating your processes into PlotBox. 

After that our delivery and data teams will carry out the requisite data analysis, testing and so on until resolution and sign off, which is overseen by a dedicated project manager.

Cemetery management software should provide you with a complete back office system that integrates all of your essential functions into a single cloud-based platform. It should help you with daily tasks like plot management, grounds maintenance, and scheduling, using data to make better decisions and find new opportunities.

Key features of PlotBox include:

• Cemetery record management software
• Deeds and plot management
• Document management
• Scheduling (diary management)
• Digital cemetery mapping
• Cemetery work orders management
• Financial management
• Contract management
• Cemetery CRM software

In seamlessly integrating all of the essential functions of deathcare management, PlotBox will streamline your entire operation, helping you:

• Save time and money by increasing efficiencies through a single source of truth
• Improve communication by eliminating silos and making it easier to access information
• Reduce the risk of costly errors and duplication with real-time data updates
• Make better, more data-driven decisions with increased reporting power and real-time access
• Enhance customer service by providing a more seamless experience for families
• Optimize your space and manage your inventory more effectively
• Accelerate your sales with more streamlined processes

Yes, we can provide subscription offers that are tailored to your package and your requirements.

Our solutions consultants will be happy to talk you through what’s right for you.

To learn more, get in touch here.

PloBox is versatile and flexible enough to work for any size of cemetery, crematory or combo operator. 

Our client list varies from the largest consolidators in the deathcare profession to smaller private cemeteries - and everything in between.

We can do this by offering a range of package solutions and bolt-ons, with products and services structured to be scalable - providing the essential elements of deathcare management, with options for more complex operational needs.

That’s OK, we have a more standard offering as part of our range of packages for those looking for something more basic.

We’ll work with you to design the solution that matches closest to your requirements. And because PlotBox is modular in nature, you can always start with just what you need and add to it as your business needs change.

PlotBox is highly configurable giving you a great deal of flexibility in terms of role permissions, functionality and formatting of documents.

Configurable dashboards also mean that users can access information relevant to their roles quickly and easily.

Configurations include:

• Document templates including: burial orders, deed docs, authority to cremate
• Role permissions
• User dashboards
• Forms / Fees / GL Codes
• Checklists
• Currency and time formats / APR rates
• Optional ‘mandatory’ fields inc. coffin dimensions / medical refs on cremations
• Diary set up
• Conversation style notes - mark notes as important, and pin notes

Yes PlotBox can provide seamless integrations across a number of finance and deathcare functions and services such as Quickbooks and C&J Financial.

Our integrations can help you to better:

• Manage finances, including invoicing, expenses and payroll
• Access financial data on invoices, customers, payments, and expenses
• Manage debt collection
• Oversee sales commission processes
• Manage life insurance policies for funeral costs
• Enroll prospects into your sales cycle

PlotBox creates automations in a number of ways, helping to streamline your processes. Some of these include:

• Workflows can be set up easily in PlotBox to enable staff to be assigned follow up work from an event
• Payment batches allow the ingestion of payments to the system which will update the relevant contracts or invoices
• Portals for Masons and Funeral Directors mean that appointments or events can be booked online and communication can flow through this medium, giving more time to both parties
• CRM quotations facilitate the sales process - quotations can be easily turned into won deals which become contracts in the system.

Yes, we provide a fully integrated funeral home case management software solution with PlotBox, giving you a single source of truth.

This is ideal for combos and funeral homes managing multiple locations. Our software helps reduce admin, improve accuracy, and give funeral directors more time to focus on helping families.

It allows funeral directors to record and adjust every step of the process from the initial call to final arrangements.

Yes! Powered by PlotBox, EverAfter Connect allows families and other groups to search cemetery records providing a wealth of genealogical information.

EverAfter Connect is our branded digital platform, built for your families and communities, allowing you to create lasting connections online.

Accessible anywhere, anytime, on any device, there are a number of ways it can facilitate genealogy and genealogical research from walk to grave directions and virtual tours, to profiles and directional signage assets. 

We can help digitize your visitor experience with online burial search, empower your teams, and help create new revenue streams.

With PlotBox cemetery management software, maintenance schedules are handled easily and efficiently via our work orders module. This allows users to seamlessly integrate work orders with events like burials and cremations, link them to a location, and configure them to organize general grounds maintenance.

The system can notify grounds staff when someone assigns them work and when it is due, and a full audit log keeps track of all work done - helping with inventory management and cemetery operations. The work orders module also enables you to:

• Quantify your work based on past times taken for each task to better organize the day’s work
• Monitor and compare productivity of each member of staff
• Create custom checklists required to complete for each type of work order in your facility