Webinar
What families will expect in 2027: Planning for funeral homes, cemeteries, and crematories
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Free live webinar

What families will expect in 2027Planning for funeral homes, cemeteries, and crematories

Families now expect to find a grave from their phone, know where their loved one is, and plan, personalize and pay online, at their own pace. See what that means for your 2027 plans, and how operators on PlotBox deliver it while giving their teams time back.

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Date
Thursday 10 December 2026
Time
12pm ET · 11am CT · 9am PT · 5pm UK
Length
60 minutes, with live Q&A

Speakers

  • Ashlynn Rickord WernerCustomer Success Lead, Americas
  • Sean McAllisterCEO
  • Deena TimmonsHead of eCommerce
  • Lauren BradleySolutions Consultant

Save your seat

It's free. Can't make it live? Register anyway and we'll send you the recording.

What families expect, and how to deliver it

Families want transparency, choice and control. Operators deliver it by taking the admin off staff, so their teams can focus on families.

What families expect now

Five shifts shaping 2027, from knowing where their loved one is to paying online.

Transparency Choice Personalization Control Convenience

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How we help you and your families

Watch a family find a grave, plan, personalize a memorial and pay online on EverAfter Connect, at their own pace.

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What that means for the family

How one record, Eva AI and online payments take the admin off staff, at every site. This means you spend more time with each family.

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Agenda

One hour, with time for your questions at the end.

  1. 0-5 min Welcome: PlotBox in 2026 - what we've built, and where we're heading in 2027 Sean McAllister
  2. 5-10 min What you told us: the top 2027 priorities from registrations Ashlynn Rickord Werner
  3. 10-20 min What families expect now from funeral homes, cemeteries, and crematories Deena Timmons
  4. 20-35 min Live: one family's journey, from finding a grave to paying online Deena Timmons
  5. 35-50 min Behind the scenes: the same family, from your backoffice Lauren Bradley
  6. 50-60 min Your questions, answered live All speakers

Meet the speakers

From people who work with funeral homes, cemeteries, and crematories every day.

  • Ashlynn Rickord Werner Host

    Ashlynn Rickord Werner

    Customer Success Lead, PlotBox

    Hosts the session and puts your questions to the panel.

  • Sean McAllister Opening

    Sean McAllister

    CEO, PlotBox

    PlotBox in 2026: what we've built, and where we're heading in 2027.

  • Deena Timmons Speaker

    Deena Timmons

    Head of eCommerce, PlotBox

    What families expect now, and the live walkthrough from the family's side.

  • Lauren Bradley Speaker

    Lauren Bradley

    Solutions Consultant, PlotBox

    How operators deliver it behind the scenes and across sites.

Frequently asked questions

Questions about the webinar

Is the webinar free?

Yes. It's free to attend, and you don't need to be a PlotBox customer.

What if I can't make it live?

Register anyway. Everyone who registers gets the webinar recording and a free guide following the webinar.

Who is it for?

Funeral home, cemetery, crematory and combination operators planning for 2027, from single sites to multi-location groups.

Thursday 10 December · 12pm ET · 9am PT · 5pm UK

Plan 2027 around what families expect.

One hour, free, with live Q&A. Can't make it? Register and we'll send you the recording.

Save your seat