Boroondara Cemetery Embarks on Digital Journey with PlotBox

(Pictured: Boroondara Cemetery's administration and memorial team)

PlotBox is delighted to announce that it has been chosen by Boroondara Cemetery as their partner to oversee an extensive digital transformation project that is set to streamline their operations and enhance the service they provide to their families.

The Boroondara Cemetery is one of the oldest working cemeteries in Melbourne, being established in 1858 on a 12.5 hectare site, and has helped many families in their time of need, with over 80,000 people choosing Boroondara as their final resting place.

In speaking of the decision to partner with PlotBox, CEO of the cemetery trust, Haydn Robins said,

"Our Trust is committed to transforming our current cemetery management processes with a view to delivering better customer experiences and outcomes, particularly from a customer interaction perspective.  Our staff are brilliant, but we knew that our supporting systems could be much better." 

"We need easy to use, intuitive systems both for our team members and for the public users, and of the many benefits PlotBox will provide, it will assist with genealogy, locating graves and accessing general information about the cemetery." 

"With approximately 10 to 15 years of burial space available within our grounds, we also need accurate data and systems, so that we can easily review our cemetery and complete processes, such as identifying unused and unclaimed pre-need graves that could be made available to our community for new burials, increasing the life of the cemetery for first time burials." 

"We look forward to working with PlotBox to implement our new solution - we believe it's the most intuitive and user friendly solution that we've seen and our team are looking forward to getting stuck into the training process." 

PlotBox General Manager for Asia Pacific, Martin Jackson added,

"We're absolutely delighted to partner with Boroondara Cemetery and look forward to working with Haydn and his team on this project." 

"Our Australian-based team of experienced cemetery business consultants look forward to working on this exciting new project in one of Melbourne's loved, historic, but still active cemeteries.

Our solution is fully hosted in the cloud on servers located in Australia, is highly secure and from a cemetery perspective is scalable from small cemeteries to larger cemeteries." 

"We're confident, just like our other customers, that Haydn and his team will enjoy all the benefits our solution offers including an easy-to-use system, managed workflows, integrated mapping and enhanced public interactions through the PlotBox Everafter public genealogy portal." 

Boroondara Cemetery is set to commence the project, with an expected 'go live' of the solution in early 2024. 

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About PlotBox:

PlotBox is the innovative cloud-based deathcare management solution that enables cemeteries, crematoriums and funeral homes to serve their families in the best way possible. 

Powered by PlotBox’s integrated software and mapping, deathcare providers can improve their service, save time, increase revenue, reduce risk, and grow more quickly. Everything in one place, giving more time to focus on what matters most.  

Headquartered in Northern Ireland, with offices in Australia and the United States, our growing, 80-strong multidisciplinary team of experts provides our partners with the same professional levels of service, support and satisfaction across the globe.

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