On-demand webinar

Legacy and liability

  This webinar was recorded on 4th September 2025

  37 mins

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Errors in cemetery and crematory operations can have devastating consequences, both for the families you serve and for your organization's reputation and financial stability.

This webinar will explore the true cost of these errors, the common causes of mistakes, and how modern deathcare software can provide a comprehensive solution to mitigate these risks, improve efficiency, and protect your organization's legacy.

What to expect:

  • The price of mistakes: A look at the potential multi-million dollar legal battles and compensation claims that can arise from errors

  • The financial drain: Uncovering the costs associated with corrective measures, such as reburials and monument replacements, and the long-term revenue loss due to reputational damage 

  • Operational & safety issues: Understanding how inaccurate records can lead to serious safety issues, service disruptions, and wasted staff time, impacting your operational efficiency and bottom line

  • The human cost of errors: Discussing the emotional distress caused to families by mistakes and the negative impact on staff well-being

  • The path to prevention: An introduction to the key strategies for mitigating risks, including the implementation of robust deathcare management software to ensure accuracy, efficiency, and peace of mind

Watch time: 37 minutes


Your speakers

SIFH event (1)
Ashlynn

Ashlynn Rickord Werner

PlotBox Customer Success Lead
marc

Marc Lamb

PlotBox Solutions Consultant
Sam Calderbank

Sam Calderbank

PlotBox Customer Success Manager
PlotBox Icon

Jana Silvia

Cemetery Administrator at Harmony Grove Cemetery

Watch on-demand

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