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What families will expect in 2027: Planning for funeral homes, cemeteries, and crematories
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Rated 4.7 out of 5 on Capterra

Funeral home software that finally keeps up with your day.

From the first call to the final memorial, PlotBox runs cases, custody, payments and your website in one place. So your team can stay focused on the family in front of them.

 

Trusted by funeral professionals across North America

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PlotBox is built for how funeral homes actually run.

Integrated case management

Every case in one place. Your whole team works from the same up-to-date record, with nothing depending on memory or a sticky note.

First call Arrangement Service Aftercare

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Eva™ AI

Your AI deathcare assistant drafts obituaries and handles the everyday admin. Nothing is published until your team approves it.

Find out more
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Obituary & condolence tools

Publish obituaries to your website and collect condolences on the memorial page.

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QR chain of custody

A timestamped, auditable record, scanned from any phone.

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Contracts & eSignatures

Contracts generated from the case and signed online, with no printing or scanning.

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Payments and trust accounting

Pay in person, by link or in the family portal, reconciled to your ledger.
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Hear it from teams who've switched

  • “I really enjoy working with Plotbox: it’s designed for the death care industry, so it meets our needs closely.”

    Betsy MMarketing and Business Development
  • “Amazing software that does so much more than we have asked of it so far.”

    RichardSales Manager, Diocese of Phoenix
  • “[I] would definitely recommend it for others in the funeral and cemetery industry.”

    AmandaRegional Administrator

EverAfter Connect: Your website and family tools, connected to every case.

Families plan, pay and remember online. What they do lands on the case in PlotBox, so your team isn’t retyping it.

A funeral home website your families will love

Your own website, with obituaries, service details and online payments built in.

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Online arrangements

Families start planning from home, before they sit down with you.

Obituaries and memorial pages

Eva AI drafts the obituary from the case. Publish it once your team has approved it.

Family portal and payments

Families view contracts, check balances and pay online with PlotBox Pay.

Flowers and tributes

Friends and family send flowers straight from the memorial page.

Connected to your back office

What families add online shows up on the case, so nothing gets missed.

Operators stay once they switch

99%

of customers stay with PlotBox

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Customer story

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EverAfter Connect

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Decedent tracking

First call to final tribute

Complete control, end to end.

Every stage of every case, in one connected record - with nothing depending on memory, a sticky note, or a phone call to the office.

First call

Arrangement conference

Obituary & documents

Decedent tracking

Service coordination

Memorialization

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PlotBox is trusted by over 4,000 leading deathcare operators to manage their funeral home operations

2.3k 

Facilities using PlotBox

12m

Records processed

99%

Customer retention rate

Funeral Home Software. Built with Funeral Directors.

Integrate your funeral home with cemetery or cremation operations. Connect your teams, break down silos, and access operational data easily to provide the best experience for families.

Get paid faster, with less chasing

Payments, contracts and reporting in the same system as the case - so the money side reconciles itself instead of waiting on month end.

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Take payments in person, by link, or through the family portal. Financials are logged and reconciled in your central dashboard automatically.

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Remote, immediate reconciliation straight through to the general ledger - no re-keying into a second system.

PlotBox Icon Contracts & e-signatures

Families review contracts, check balances and sign securely from home via integrated DocuSign e-signature.

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For combined operations

Run a funeral home and a cemetery or crematory?

When they run on separate systems, families feel the disconnect - and so does your team. We know cemeteries and crematories better than anyone else, so we built the one platform that connects both sides of your business.

One family record

Data entered once across funeral, cemetery and crematory services. No re-keying, no conflicting versions.

Seamless coordination

Shared scheduling, unified payments and real-time updates eliminate manual handoffs between teams.

Digital mapping

Check real-time inventory and availability, optimize space and manage risk across your grounds.

Walk-to-grave

Families locate their loved ones with confidence; staff verify availability instantly.

Run a funeral home and a cemetery or crematory?
 
When they run on separate systems, families feel the disconnect - and so does your team. We know cemeteries and crematories better than anyone else, so we built the one platform that connects both sides of your business.

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One family record

Data entered once across funeral, cemetery and crematory services. No re-keying, no conflicting versions.

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Seamless coordination

Shared scheduling, unified payments and real-time updates eliminate manual handoffs between teams.

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Digital mapping

Check real-time inventory and availability, optimize space and manage risk across your grounds.

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Walk-to-grave

Families locate their loved ones with confidence; staff verify availability instantly.

Moving twenty years of records shouldn’t be the scary part
 
We have migrated some of the most complex records in deathcare for two decades. Yours will not be the hardest thing we’ve done.
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Your history comes with you

Full historical record migration, validated with your team before go-live.

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Training that fits your week

Role-based onboarding, video library and a sandbox to practise in.

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Support you can phone

Talk to a person who knows funeral service — not a ticket queue.

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ISO 27001 & ISO 9001

Independently certified information security and quality management.

Seamlessly managing your daily Funeral Home operations

Say goodbye to scattered whiteboards, manual cremation logs, and daily email threads. PlotBox gives your entire team a centralized, at-a-glance view of every service, transfer, and task, ensuring nothing falls through the cracks.

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Customizable first-calls

Tailor your intake forms to capture specific state requirements, permissions, and details instantly.

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Intelligent scheduling

Manage visitations, services, vehicle bookings, and staff assignments from one screen, with built-in safeguards to prevent double-booking.

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Automated workflows

Trigger custom work orders and task assignments the moment a new case is created, keeping your entire team synchronized.

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Real-time handoffs

Ensure seamless transitions between transfer staff, arrangers, and directors with instant mobile notifications and clear digital records.

One system. Zero double-entry. A better family experience.

Stop entering the same data into your management software, your accounting system, and your website. PlotBox natively links your operations with the family experience, empowering families to collaborate remotely while saving your staff hours of administrative work.

The Family Portal

Allow families to securely upload documents, fill out pre-arrangement questionnaires, and collaborate on details from the comfort of their homes.

PlotBox Pay

Process online payments seamlessly. Financials are automatically logged and reconciled in your central dashboard.

Native website sync

Publish obituaries and service details directly to your EverAfter Connect website with a single click - no secondary platforms required.

eSignature integration

Expedite necessary paperwork with secure, integrated document signing via DocuSign.

End to end case management

with integration to your cemetery and crematory operations

Full body tracking

using QR codes and scanners

Custom statuses for cases

and ability to set up workflows and set up reassignment of case

Full AI Obituary generation

and live sync to your PlotBox website (no double entry)

AI Obituary Assistant

The PlotBox AI Obituary Assistant allows you to automatically create personalized obituaries for families from within the solution based on prompts about the loved one and information previously entered onto the deceased record within PlotBox

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Funeral Home decedent tracking

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Scan and update locations instantly from any mobile device, ensuring an unbroken, timestamped chain of custody.

PlotBox Icon Mobile ready transfers

Access case files, route assignments, and transfer protocols directly from a phone or tablet in the field.

PlotBox Icon eSignatures and document uploads

Capture critical signatures on glass at the point of transfer and securely upload physical documents directly to the case file.

Helping you manage chain of custody from first call to final disposition

Protect your facility and provide families with absolute peace of mind. PlotBox equips your transfer teams and directors with mobile-first tools to track, verify, and document every step of a decedent's journey, even when internet connectivity is low.

One family. One record. One software.

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An intuitive and user-friendly interface
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Streamlined processes and smart workflows
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Advanced tools with integrated AI obituary assistant
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A better, more transparent experience for families

Helping you from first call to final arrangements

Key features.

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First calls

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Deceased tracking

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QR codes

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Case Management

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Scheduling

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Contract management

Powerful funeral home software features

A single source of truth

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Double data entry increases mistakes, and families managing multiple locations and systems face unnecessary delays.

PlotBox centralizes all your data in one place, capturing information once, updating it in real time, and making it accessible to everyone. This streamlined process boosts efficiency and eliminates unnecessary delays.

Stay in sync

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Imagine your entire team operating with complete clarity and confidence. Our software brings everyone together, providing a single, shared view of all upcoming services, appointments, and arrangements.

When a family's plans evolve or a new service is booked, the schedule updates instantly for everyone - from the funeral director to the grounds crew.

Scale with confidence

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Larger operators need scalable platforms that unify both sides of their business.

Standardize processes across your locations and departments, and reduce compliance risks by centralizing tasks, documentation, and reporting.

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Double data entry increases mistakes, and families managing multiple locations and systems face unnecessary delays.

PlotBox centralizes all your data in one place, capturing information once, updating it in real time, and making it accessible to everyone. This streamlined process boosts efficiency and eliminates unnecessary delays.

FH mockup (4)

Imagine your entire team operating with complete clarity and confidence. Our software brings everyone together, providing a single, shared view of all upcoming services, appointments, and arrangements.

When a family's plans evolve or a new service is booked, the schedule updates instantly for everyone - from the funeral director to the grounds crew.

FH mockup (4)

Larger operators need scalable platforms that unify both sides of their business.

Standardize processes across your locations and departments, and reduce compliance risks by centralizing tasks, documentation, and reporting.

A Single Source of Truth

Double data entry increases mistakes, and families managing multiple locations and systems face unnecessary delays. PlotBox centralises all your data in one place, capturing information once, updating it in real time, and making it accessible to everyone. This streamlines processes boost efficiency and eliminates unnecessary delays.

Centralize Your Data with PlotBox!

 

In Practice
The PlotBox funeral home module lets you manage everything from the first call to final arrangements. One solution integrates scheduling, case management, deceased tracking, contracts, finance, and operations.

Streamline Your Funeral Home Operations!

 

Document Management
Key documents—from Release Forms to Death Certificates—are organized, accessible, and printable directly from PlotBox whenever you need them.

Simplify Your Document Management!

AI Obituary Assistant

The PlotBox AI Obituary Assistant allows you to automatically create personalized obituaries for families from within the solution based on prompts about the loved one and information previously entered onto the deceased record within PlotBox

30+ integrations

The PlotBox AI Obituary Assistant allows you to automatically create personalized obituaries for families from within the solution based on prompts about the loved one and information previously entered onto the deceased record within PlotBox

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Start your journey with us!

Schedule a discovery call, find out more or just start a conversation with us.

We're eager to discover and understand more about your cemetery.

"As an organization, we're amazed at how our burial administration has been transformed for the 21st century. The system has revolutionized our work and the service we offer to our customers."

Get a demo of PlotBox for your funeral home.

  • A demo shaped for your funeral home
  • See EverAfter Connect, the portal your families use
  • Package pricing for your size of operation

4.7 on Capterra

 

 

“I feel PlotBox is the tool that will allow us to have the seamless service that we provide to our families, from the time they enter our funeral homes to the time they're placed in our care and beyond.”

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Sandra WalkerChief Operating Officer, Fairmount Memorial Association

Book a demo

No obligation. We’ll get in touch to find a time.

One system for every facility.

PlotBox covers funeral homes, cemeteries and crematories in one system. Pick what you operate to see how it fits.