Rated 4.7 out of 5 on Capterra
Funeral home software that finally keeps up with your day.
From the first call to the final memorial, PlotBox runs your front office - cases, custody, payments and your website - on one record. So your team can stay focused on the family in front of them.
Already the deathcare industry’s most established software provider.
Now built for how funeral homes actually run.
10+ yrs
Serving the deathcare industry
99%
Customer retention rate
4.7 / 5
Capterra rating
ISO 27001
& ISO 9001 certified
First call to final tribute
Complete control, end to end.
Every stage of every case, in one connected record - with nothing depending on memory, a sticky note, or a phone call to the office.
First call
Arrangement conference
Obituary & documents
Decedent tracking
Service coordination
Memorialization
Run every case from one record.
Say goodbye to scattered whiteboards, manual cremation logs and daily email threads.
Arrangement management
Every case captured in one place, from the first call through to the final arrangement. Your whole team works from the same up-to-date record.
At-need & pre-need
Manage both case types in the same system, rather than maintaining separate processes or software for each. One consistent way of working.
Chain of custody & QR decedent tracking
A transparent, auditable record of where every decedent and their belongings are at every stage - scanned and timestamped from any mobile device.
Digital schedule & locations
Services, arrangement rooms, chapels, visitation rooms and vehicles on one shared real-time schedule, with safeguards against double-booking.
Transfer management
Log and assign removals to team members and track them through to completion, with case files and routes available in the field.
In-house cremation
Authorizations, permits and custody checkpoints built into the workflow, so no required step gets missed.
ONE-PAGER
PlotBox for Funeral Homes
PlotBox is trusted by over 4,000 leading deathcare operators to manage their funeral home operations
2.3k
Facilities using PlotBox
12m
Records processed
99%
Customer retention rate
Funeral Home Software. Built with Funeral Directors.
Integrate your funeral home with cemetery or cremation operations. Connect your teams, break down silos, and access operational data easily to provide the best experience for families.
Get paid faster, with less chasing
Payments, contracts and reporting in the same system as the case - so the money side reconciles itself instead of waiting on month end.
PlotBox Pay
Take payments in person, by link, or through the family portal. Financials are logged and reconciled in your central dashboard automatically.
Reconciled to your GL
Remote, immediate reconciliation straight through to the general ledger - no re-keying into a second system.
Contracts & e-signatures
Families review contracts, check balances and sign securely from home via integrated DocuSign e-signature.
A website that works behind the scenes
Stop stitching together a website, a payment portal and family tools. EverAfter Connect is a family-facing site wired directly into your back office.
Family online arranger
Families can begin arrangements online before they ever sit down with you.
Portal, payments & balances
Families log in securely to view contracts, check balances and pay online - fewer calls for your team to field.
E-commerce & sympathy
Sell flowers and tribute trees directly from the memorial page, with more revenue opportunities to come.
AI obituary assistant
Draft a personalized obituary in minutes from details already on the case record, then edit and publish straight to your site.
Faster, cleaner data
Intelligent automation across everyday admin tasks, so records are complete without anyone chasing them.
Always reviewed by you
Nothing is published automatically. Eva drafts; your team approves.
Meet Eva
Your AI deathcare assistant
Eva handles the everyday tasks that eat a funeral director’s afternoon - drafting, extracting, checking - and gives you better data, faster. Every output stays under your review before a family ever sees it.
For combined operations
Run a funeral home and a cemetery or crematory?
When they run on separate systems, families feel the disconnect - and so does your team. We know cemeteries and crematories better than anyone else, so we built the one platform that connects both sides of your business.
One family record
Data entered once across funeral, cemetery and crematory services. No re-keying, no conflicting versions.
Seamless coordination
Shared scheduling, unified payments and real-time updates eliminate manual handoffs between teams.
Digital mapping
Check real-time inventory and availability, optimize space and manage risk across your grounds.
Walk-to-grave
Families locate their loved ones with confidence; staff verify availability instantly.
One family record
Data entered once across funeral, cemetery and crematory services. No re-keying, no conflicting versions.
Seamless coordination
Shared scheduling, unified payments and real-time updates eliminate manual handoffs between teams.
Digital mapping
Check real-time inventory and availability, optimize space and manage risk across your grounds.
Walk-to-grave
Families locate their loved ones with confidence; staff verify availability instantly.
One view across every location
For funeral homes operating across more than one site, PlotBox gives a single view of the whole business.
Every site, one system
Add a new home to the group without adding a new system, a new login, or a new way of working.
Consolidated reporting
Compare performance across locations on the same definitions, in real time.
Role-based permissions
Give each team exactly the access they need - arrangers, crematory staff, grounds teams, head office.
Switching
Moving twenty years of records shouldn’t be the scary part
We have migrated some of the most complex records in deathcare for two decades. Yours will not be the hardest thing we’ve done.
Your history comes with you
Full historical record migration, validated with your team before go-live.
Training that fits your week
Role-based onboarding, video library and a sandbox to practise in.
Support you can phone
Talk to a person who knows funeral service — not a ticket queue.
ISO 27001 & ISO 9001
Independently certified information security and quality management.
Your history comes with you
Full historical record migration, validated with your team before go-live.
Training that fits your week
Role-based onboarding, video library and a sandbox to practise in.
Support you can phone
Talk to a person who knows funeral service — not a ticket queue.
ISO 27001 & ISO 9001
Independently certified information security and quality management.
Seamlessly managing your daily Funeral Home operations
Say goodbye to scattered whiteboards, manual cremation logs, and daily email threads. PlotBox gives your entire team a centralized, at-a-glance view of every service, transfer, and task, ensuring nothing falls through the cracks.
Customizable first-calls
Tailor your intake forms to capture specific state requirements, permissions, and details instantly.
Intelligent scheduling
Manage visitations, services, vehicle bookings, and staff assignments from one screen, with built-in safeguards to prevent double-booking.
Automated workflows
Trigger custom work orders and task assignments the moment a new case is created, keeping your entire team synchronized.
Real-time handoffs
Ensure seamless transitions between transfer staff, arrangers, and directors with instant mobile notifications and clear digital records.
One system. Zero double-entry. A better family experience.
Stop entering the same data into your management software, your accounting system, and your website. PlotBox natively links your operations with the family experience, empowering families to collaborate remotely while saving your staff hours of administrative work.
The Family Portal
Allow families to securely upload documents, fill out pre-arrangement questionnaires, and collaborate on details from the comfort of their homes.
PlotBox Pay
Process online payments seamlessly. Financials are automatically logged and reconciled in your central dashboard.
Native website sync
Publish obituaries and service details directly to your EverAfter Connect website with a single click - no secondary platforms required.
eSignature integration
Expedite necessary paperwork with secure, integrated document signing via DocuSign.
End to end case management
with integration to your cemetery and crematory operations
Full body tracking
using QR codes and scanners
Custom statuses for cases
and ability to set up workflows and set up reassignment of case
Full AI Obituary generation
and live sync to your PlotBox website (no double entry)
AI Obituary Assistant
The PlotBox AI Obituary Assistant allows you to automatically create personalized obituaries for families from within the solution based on prompts about the loved one and information previously entered onto the deceased record within PlotBox
Funeral Home decedent tracking
QR body code scanning
Scan and update locations instantly from any mobile device, ensuring an unbroken, timestamped chain of custody.
Mobile ready transfers
Access case files, route assignments, and transfer protocols directly from a phone or tablet in the field.
eSignatures and document uploads
Capture critical signatures on glass at the point of transfer and securely upload physical documents directly to the case file.
Helping you manage chain of custody from first call to final disposition
Protect your facility and provide families with absolute peace of mind. PlotBox equips your transfer teams and directors with mobile-first tools to track, verify, and document every step of a decedent's journey, even when internet connectivity is low.
QR body code scanning
Mobile ready transfers
Dignatures and document uploads
Capture critical signatures on glass at the point of transfer and securely upload physical documents directly to the case file.
One family. One record. One software.
An intuitive and user-friendly interface
Streamlined processes and smart workflows
Advanced tools with integrated AI obituary assistant
A better, more transparent experience for families
Helping you from first call to final arrangements
Key features.
First calls
Deceased tracking
QR codes
Case Management
Scheduling
Contract management
Powerful funeral home software features
A single source of truth
Double data entry increases mistakes, and families managing multiple locations and systems face unnecessary delays.
PlotBox centralizes all your data in one place, capturing information once, updating it in real time, and making it accessible to everyone. This streamlined process boosts efficiency and eliminates unnecessary delays.
Stay in sync
Imagine your entire team operating with complete clarity and confidence. Our software brings everyone together, providing a single, shared view of all upcoming services, appointments, and arrangements.
When a family's plans evolve or a new service is booked, the schedule updates instantly for everyone - from the funeral director to the grounds crew.
Scale with confidence
Larger operators need scalable platforms that unify both sides of their business.
Standardize processes across your locations and departments, and reduce compliance risks by centralizing tasks, documentation, and reporting.
Double data entry increases mistakes, and families managing multiple locations and systems face unnecessary delays.
PlotBox centralizes all your data in one place, capturing information once, updating it in real time, and making it accessible to everyone. This streamlined process boosts efficiency and eliminates unnecessary delays.
Imagine your entire team operating with complete clarity and confidence. Our software brings everyone together, providing a single, shared view of all upcoming services, appointments, and arrangements.
When a family's plans evolve or a new service is booked, the schedule updates instantly for everyone - from the funeral director to the grounds crew.
Larger operators need scalable platforms that unify both sides of their business.
Standardize processes across your locations and departments, and reduce compliance risks by centralizing tasks, documentation, and reporting.
A Single Source of Truth
Double data entry increases mistakes, and families managing multiple locations and systems face unnecessary delays. PlotBox centralises all your data in one place, capturing information once, updating it in real time, and making it accessible to everyone. This streamlines processes boost efficiency and eliminates unnecessary delays.
Centralize Your Data with PlotBox!
In Practice
The PlotBox funeral home module lets you manage everything from the first call to final arrangements. One solution integrates scheduling, case management, deceased tracking, contracts, finance, and operations.
Streamline Your Funeral Home Operations!
Document Management
Key documents—from Release Forms to Death Certificates—are organized, accessible, and printable directly from PlotBox whenever you need them.
Simplify Your Document Management!
AI Obituary Assistant
The PlotBox AI Obituary Assistant allows you to automatically create personalized obituaries for families from within the solution based on prompts about the loved one and information previously entered onto the deceased record within PlotBox
30+ integrations
The PlotBox AI Obituary Assistant allows you to automatically create personalized obituaries for families from within the solution based on prompts about the loved one and information previously entered onto the deceased record within PlotBox
Start your journey with us!
Schedule a discovery call, find out more or just start a conversation with us.
We're eager to discover and understand more about your cemetery.
"As an organization, we're amazed at how our burial administration has been transformed for the 21st century. The system has revolutionized our work and the service we offer to our customers."
Frequently asked questions
Questions funeral directors ask us frequently
Can PlotBox handle at-need and pre-need in the same system?
Yes. Both case types are managed in one system rather than through separate processes or separate software, so your team has one consistent way of working regardless of case type.
We run a funeral home and a cemetery. Do we need two systems?
No - and this is what PlotBox is built for. Funeral, cemetery and crematory services share one family record, one schedule and one set of payments, so nothing is entered twice and nothing falls between the two sides of the business.
What happens to our historical records when we switch?
You'll have a complete copy of your MIS export and a complete environment in PlotBox. We don't take anything away
How long does implementation take, and what does training involve?
We are extending free data migration support to all MIS Pro customers moving to PlotBox. No billable support hours or open-ended project fees. All-inclusive pricing once you're on PlotBox.
How is PlotBox priced?
You don't have to pay it out to switch. PlotBox offers contract forgiveness on the remaining balance of your current MIS contract when you migrate.
Does PlotBox work on mobile in the field?
Yes. Transfer staff, arrangers and directors can access case files, route assignments and transfer protocols from a phone or tablet, and scan decedent QR codes to update custody from anywhere.
Every step. Every detail. Every family.
We’re with you every step of the way. See how PlotBox runs a case from first call to final tribute - in 30 minutes, with your workflows on screen.