Thur 12th Dec 2024: Death technology leader PlotBox has achieved the ISO 9001:2015 certification.
The ISO 9001:2015 is the most widely used quality management standard in the world, helping organizations to improve their performance, meet customer expectations and demonstrate their commitment to quality.
As such, its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).
Asim Mirza, PlotBox Executive VP of Operations said,
“Achieving ISO 9001:2015 re-emphasises our commitment to providing the highest levels of quality services and support to our customers.
We’ve not only implemented a robust Quality Management Policy, but have put in place effective processes, policies and procedures to ensure that we can always exceed our customers needs and expectations.
Demonstrating the standards required to obtain this accreditation has required no small amount or work on the part of our Operations Team and Process Improvement Manager, whose commitment to excellence has been met by staff across the organization.”
-Ends-
Notes to editors:
To acquire the ISO 9001: 20115 certification, a company must:
- Establish a quality management system (QMS) that complies with ISO 9001:2015
- Ensure the QMS is functional and compliant through internal audits
- Undergo a certification audit by an external registrar
- Apply to an accredited ISO certification body
- The International Organization for Standardization (ISO) creates standards and guidelines to help organizations operate more consistently. ISO 9001:2015 is a standard that sets out requirements for a QMS. It can help businesses improve efficiency, customer satisfaction, sales, and profit margins.
ISO 9001:2015 Business benefits include:
Customer confidence: The standard ensures that organizations have robust quality control processes in place, leading to increased customer trust and satisfaction.
Effective complaint resolution: ISO 9001:2015 offers guidelines for resolving customer complaints efficiently, contributing to timely and satisfactory problem-solving.
Process improvement: The standard helps identify and eliminate inefficiencies, reduce waste, streamline operations, and promote informed decision-making, resulting in cost savings and better outcomes.
Ongoing optimization: Regular audits and reviews encouraged by ISO 9001:2015 enable organizations to continually refine their quality management systems, stay competitive, and achieve long-term success.
